Refund policy

Information on returns and refunds

The return of the purchased product can be made within 14 days of receipt. After this date we will not be able to guarantee acceptance of the return.

We ask you to send an email to info@bianchi16.com with the following data:

NAME AND SURNAME

ORDER NUMBER AND ITEM

REASON FOR RETURN (CHANGE OF SIZE, COLOR)

It is possible to make a return for an exchange of the same item

The return with refund will be possible only if the purchased product has obvious manufacturing defects and/or defects attributable to the seller.

Otherwise it will not be possible to make a refund

For an informed purchase, do not hesitate to contact us. We will be able to guide you step by step through the various steps and advise you on colours, sizes and any doubts.

You can contact us via the Inbox chat on the site or by email: info@bianchi16.com

REPAIR

If damage occurs while using the purchased product, it will be possible to evaluate the repair.

In this case we ask you to send us an email to info@bianchi16.com with the following data:

NAME AND SURNAME

ITEM

DAMAGE (DESCRIPTION AND PHOTO)